Frequently asked questions

How do you clean windows?

We use both traditional and water-fed pole cleaning methods, depending on the job and the type of glass.

For interior windows, we always clean by hand using the traditional method: high-quality squeegees, scrubbers, and specially formulated cleaning solutions. This approach allows us to control every detail, ensuring a streak-free, spotless finish with zero mess left behind.

For exterior windows, we use a combination of traditional tools and Tucker® water-fed poles—a modern system that allows us to safely and effectively clean upper-story windows from the ground. These poles deliver ultra-pure, deionized water through soft bristle brushes that scrub away dirt, leaving the glass to dry naturally with a spot-free shine. Our multi-stage filtration system removes all minerals and impurities from the water, preventing streaks or residue.

When traditional cleaning is needed outside—due to access issues, stains, or specific glass types—we use the same high-performance tools and solutions we use indoors. These include Ettore® and Sorbo® squeegees, Glass Gleam 4, and a variety of professional soaps, scrubbers, abrasives, and safe-use chemicals, selected based on the condition and requirements of each job. From light touch-ups to post-construction cleanups or hard water stain removal, we’re equipped to handle it all.

We always match our tools and products to your windows’ specific needs—whether it’s delicate residential glass or durable commercial panels. Our process is safe, efficient, and designed to protect your property while delivering the best possible results.

What is glass restoration?

Glass restoration is the process of removing damage from glass surfaces—such as stains, etching, corrosion, and scratches—without the need for replacement. Over time, glass can become dull, cloudy, or visibly damaged due to hard water, environmental exposure, construction debris, or everyday wear and tear. Restoration brings the glass back to life by restoring its clarity, smoothness, and appearance.

Glass scratch repair is a specialized part of restoration that focuses on removing visible scratches from the surface of the glass. This is done using precision grinding and polishing tools that gradually level the damaged area and blend it seamlessly with the rest of the glass, leaving a smooth, clear finish with minimal optical distortion.

At Tropical Window Washing, we use the GlassRenu restoration system, the gold standard in glass repair technology. It allows us to remove a wide range of damage—including light surface scratches, deep gouges, hard water stains, and acid etching—without leaving distortion or visual warping.

Whether it’s a residential window, a commercial storefront, or a shower door, we can restore your glass to like-new condition with precision and care.

Benefits of restoring glass vs. replacement?

Choosing glass restoration is a smart, cost-effective solution that can save you up to 80% compared to full glass replacement. It’s also environmentally friendly, helping you reduce waste by restoring your existing glass rather than discarding it. Restoration is time-saving, with most jobs completed the same day—no lengthy waits for new glass or installation. Best of all, this process restores the optical clarity and visual appeal of your glass surfaces, making stained, scratched, or etched glass look like new again.

Do you remove and clean the screens?

Yes! As part of every window cleaning visit, we remove and thoroughly clean your window screens. This helps ensure that your windows get the best possible clean and that your screens stay free from dirt, dust, pollen, and debris. Once cleaned, we carefully reinstall each screen so everything looks and functions perfectly. Taking care of your screens not only improves your home’s appearance but also helps prolong their lifespan.

How often should I get my windows cleaned?

For residential properties, professional window cleaning every 4 to 6 months is generally recommended to keep your windows looking clear and bright. Factors like local weather, nearby trees, and pollution levels can influence this schedule—homes in dusty or high-traffic areas may need more frequent cleanings.

Commercial properties typically require more frequent service, usually every 1 to 3 months, to maintain a polished, professional appearance and maximize natural light. Businesses in busy urban locations or storefronts often benefit from monthly cleanings, while offices in less exposed areas might schedule quarterly visits.

Regular window cleaning not only enhances curb appeal but also helps protect your glass from long-term damage caused by dirt and environmental buildup.

Do you clean commercial properties also?

We have the expertise, equipment, and trained professionals to efficiently clean windows on commercial and large properties of all sizes. From multi-story office buildings and retail storefronts to warehouses and apartment complexes, we tailor our approach to meet the unique challenges of each site.

We use industry-leading tools such as water-fed poles, extension equipment, and, when needed, rope access or lifts to safely reach high or difficult-to-access windows. Our team follows strict safety protocols and works around your schedule to minimize disruption to your business.

With a focus on quality, speed, and safety, we deliver streak-free, crystal-clear results that enhance your property’s appearance and professional image—no matter the size or complexity of the job.

Do you only clean architectural windows?

We specialize in cleaning and restoring all types of glass—not just windows. From architectural glass like skylights, railings, and curtain walls to marine glass on boats and automotive glass on cars, we are able to remove hard water stains, etching, corrosion, and scratches using the industry-leading GlassRenu system. Whether it’s a modern building feature, a weathered boat windshield, or a vehicle window, we bring back clarity and shine without the need for costly replacement.